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Privacy Policy

Last Updated: 21 August 2026

At Acoustic.ae, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect information submitted through our website.

1. Information We Collect

When you use our website, submit an enquiry, request information, or access downloadable materials, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Information provided through enquiry or contact forms

  • Technical information such as browser type, device information, IP address, and website usage data where applicable

2. How We Use Your Information

We may use the information collected through our website to:

  • Respond to enquiries and requests

  • Provide access to requested company profiles, catalogues, brochures, or other downloadable materials

  • Contact you regarding our products and services

  • Provide quotations or other information requested by you

  • Improve our website, products, services, and customer experience

  • Maintain website security and prevent misuse

  • Fulfil applicable legal and regulatory requirements

Where required by applicable law, marketing communications will only be sent where we have an appropriate legal basis or your consent.

3. Website Forms and Downloads

Certain materials available on our website may require visitors to provide contact information before accessing or downloading them.

Information submitted through these forms may be sent to and processed by our authorized team for responding to your request and for legitimate business follow-up.

Submitting a form does not automatically subscribe you to marketing communications unless this is clearly indicated and permitted under applicable law.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, understand website usage, improve performance, and support analytics or marketing activities.

Depending on your location and applicable law, you may be provided with options to manage non-essential cookies.

5. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with trusted service providers where reasonably necessary to operate our website and business, including website hosting, email, analytics, IT, and other service providers.

These providers may process information only as necessary to provide their services and subject to applicable contractual and legal requirements.

We may also disclose information where required by law or a competent authority.

6. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, security, and legal requirements.

When information is no longer required, we may securely delete or anonymize it as appropriate.

8. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of your information, or objecting to or restricting certain processing.

You may contact us to submit a privacy-related request.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own privacy policies, and we encourage visitors to review those policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

11. Contact Us

For questions or requests regarding this Privacy Policy or your personal information, please contact:

Acoustic.ae
Email: info@acoustic.ae
Website: www.acoustic.ae
United Arab Emirates

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